Due to high volumes of orders received in the last few days, the processing and dispatch may be delayed.

TheDoubleF orders will be delivered by TNT in Italy, FedEx for USA and Canada and DHL for destination outside Italy. Shipping are done from Monday to Friday, excluding national holidays. TheDoubleF reserves the right to use other delivery methods and to communicate potential delays in dispatch on the website or directly to the customer.

Delivery costs and times depend on Country of destination and are listed in the below table. In case of export and customs, timings may be subject to change. Our Customer Care monitors shipments and helps in solving potential custom problems.

* Livigno and Campione d'Italia

This amount will not be applied at checkout but will be communicated directly by our Customer Service and will be paid via bank transfer or via PayPal. For more information write an email to [email protected].

The customer can decide where to receive the delivery, typing or selecting a different address at the checkout page. Please note that internationally there are some constraints on bill-to Country and ship-to Country that should correspond, any possible mismatch will be notified to the customer at the checkout.

Deliveries will not be made to floors other than the ground floor, or by appointment.

You can track your order as you will receive an e-mail notification as soon as your parcel leaves our warehouse in Italy. This message includes the tracking number and a link to monitor the status of the shipment.


For shipments in Italy and the European Union, any taxes are included in the prices displayed on the website. For shipments, outside of the European Union, additional costs may apply for customs duty and local taxes, which are for the user's account. Refer to the following table indicating the available currencies and if the price includes import duties or not, according to the country in which the purchase is made. Any additional costs may be requested to the end consumer at the time of delivery of the goods by the courier.

For further information about shipping and taxes, we invite to you to read Paragraph 10 of General Conditions of Service and Sale.